1. Returns Policy:
• Customers have the right to return products within 2 days of receiving the order.
• To be eligible for a return, items must be unused and in the same condition as received, including the original packaging.
• JC Club Belize reserves the right to refuse returns that do not meet these criteria.
2. Refunds:
• Refunds will be processed within 7 days after receiving the returned item.
• JC Club Belize may issue a refund in the original form of payment or as store credit, at its discretion.
• Shipping and handling charges are non-refundable.
3. Defective or Damaged Products:
• If a product is defective or damaged during shipping, customers must contact JC Club Belize within 2 days of receiving the order.
• JC Club Belize may require photographic evidence of the damaged or defective item.
• A replacement or refund will be issued for eligible cases.
4. Cancellation Policy:
• Customers can cancel an order before it has been shipped.
• Once an order is shipped, the return policy applies.
5. Return Procedure:
• To initiate a return, customers must contact JC Club Belize customer service at refunds@jcclubbelize.com or +5016152277].
• Customers are responsible for return shipping costs unless the return is due to a defect or damage.
6. Exclusions:
• Certain products may not be eligible for returns due to hygiene, safety, or other reasons. Such exclusions will be clearly communicated on the product page.
7. Governing Law:
• These terms and conditions shall be governed by and construed in accordance with the laws of Belize.
8. Changes to Terms & Conditions:
• JC Club Belize reserves the right to modify or update these terms and conditions at any time. Customers are responsible for reviewing the terms periodically.
9. Contact Information:
• JC Club Belize
• 2 Miles George Price Highway, Belize city, Belize
• refunds@jcclubbelize.com
• 0800 8888888